The Technical Solutions Center is open during the following hours:*
Monday - Thursday: 8 am - 10 pm ET Friday: 8 am - 9 pm ET
Legacy/Classic support hours may vary
*CS SoftDent and CS PracticeWorks Software Users: Please Note Our New HoursEffective January 2, 2014, support for CS SoftDent will be available from 8 am until 8 pm ET, Monday - Friday.Support for CS PracticeWorks will be available from 8 am until 9 pm ET, Monday - Friday.
PEARL Module Users: Click here for an important message
Optimize your experience with our technology. Our Technical Solutions Center is here to address all of your product and technical support issues. View the list below to find the appropriate contact information for your product, then call or email us for a fast, accurate response to your questions or concerns.
Unless otherwise noted, the Technical Solutions Center is open during the following hours:
Monday - Thursday: 8am - 10pm ETFriday: 8am - 9pm ET
M-F: 8 am - 8 pm ET
*Please note new hours
M-F: 8 am - 9 pm ET
How To Enroll With SupportIf you are not currently enrolled in our support maintenance program, you may contact our Customer Care department at:
1-800-800-9511Monday–Friday8:00am–5:00pm (EST)Contact Customer Care via Email
Ask your sales representative about our support and maintenance plan. Call us today at 1-800-944-6365 for more information.
Finding a Network Solution ProviderAs a leading provider of imaging and practice management technology, we are committed to providing our customers with a seamlessly integrated system. To assist our customers with implementing and supporting their network and hardware components, we have partnered with a series of network solution providers around the country. Our network solution providers are fully certified and have been trained to service and support the networks and hardware peripherals for most of our products.
For help with hardware and software installations, locate the Network Solution Provider (NSP) near you. All NSPs are fully certified and trained to support our imaging equipment, networks and hardware.
1-800-262-8593Monday-Thursday 8:00am-8:00pm ESTFriday 8:00am-6:00pm ESTEmail Support
1-888-730-9284Monday-Thursday 8:00am-7:00pm ESTFriday 8:00am-6:00pm ESTEmail Support
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