eServices for CS R4+ Practice Management Software: Discover a better way to work

Take greater control of your practice and business by enrolling in one or more eServices for your CS R4+ practice management software. 
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Enroll in eServices to Support the Success of You and Your Team

Make the most of your CS R4+ practice management software by enrolling in one or more of our optional eServices for CS R4+. Choose from the following options to obtain optimal results from your software. 

Autopost

Automatically print and post letters, recalls or reminders at a fraction of the cost and the touch of a button

Even with the popularity of text messaging and email, many patients still prefer to receive their correspondence via post. AutoPost offers massive cost savings in every part of the process, making post a viable option. It eliminates all the time-consuming activities required for your staff to print and send mail, and it reduces the cost for office supplies. Any undelivered mail is not charged. Sending mail simply requires a click.

 

Credit Card Processing

Faster and more convenient payments.

With the PDQ machine linked directly to CS R4+, the amount of the credit card transaction is fed directly to the PIN reader, removing the potential for human error.

It also means that—at the end of the month—you no longer have to reconcile the figures in CS R4+ with your bank statement, so you benefit from much faster reconciliations.

Because the service operates via broadband, you can also enjoy further savings by eliminating a dedicated telephone line. When patients request to pay for services over the phone, you can process those transactions as well. Because it is often more convenient for some patients to pay over the phone versus traveling to the practice or posting a cheque, this feature promotes customer satisfaction and loyalty—as well as potentially reducing the amount of debt owed to your practice.

 

Denplan Integration

Fully integrated solutions to make the management of Denplan patients much easier and faster.

Standard in CS R4+ are features that every Denplan practice needs. Our Patient Data Exchange (PDE) automatically updates your records to synchronise with Denplan securing up-to-date payment status, patient demographics and banding.

  • Register your patients, from within R4+ individually or as family groups without the need for paperwork.
  • Optional upgrade DEPPA integration – the innovative patient assessment tool - available to all Denplan member dentists.
  • Denplan Previser Patient Assessment (DEPPA) is the only evidence-based, online individual risk assessment tool to help patients understand their current oral health and future disease risk. 
  • For all DEPPA users, CS R4+ offers a fully integrated workflow eliminating duplicate data and saving you significant appointment and clinical time.

 

Engage

Increase bookings, reduce DNAs and grow your patient base

CS R4+ Engage is designed to specifically boost the attendance of new and existing patients by combining the power of key services to increase patient engagement, satisfaction and loyalty.

  • Patients can book appointments through the Engage Cloud online booking system, exclusive to CS R4+—whenever and wherever they are—on their smartphone, tablet or PC.

  • After each office visit, Engage automatically sends a questionnaire to patients requesting feedback on their experience for valuable insight that can enable you to adjust procedures to improve patient satisfaction.

  • Patients who provide positive feedback are given an opportunity to post a review on the social media outlet of your choice, (e.g., Facebook, Google or NHS), organically strengthening your Google ranking. Negative feedback is highlighted for your attention and a review is not offered.

  • New patients come from many sources, and the most important ones are word-of-mouth referrals. When prospective patients search online for your practice, they will not only find you easily, they will also see positive reviews from your patients—and can then make an appointment immediately through your website.

eSignatures

Sign and Store, Safe and Secure.

Patients can see and sign forms just like signing on paper. The signed documents are stored within CS R4+ to provide a complete digital patient record with no need to store physical documents anywhere else.

As an additional safeguard against fraud, the biometric characteristics of the signature are also recorded to prevent forgery, fully meeting the original DOH guidelines. Signed or unsigned forms can be printed if required and completed forms can be sent to your patients via email for their record.

Customers within England, Wales and Scotland on the latest update of CS R4+ will be able to select eSignatures and licence the module*. The exclusive new signature pad device, launched in 2017, can be purchased separately but only through Carestream Dental—currently the only supplier offering an all-in-one unit for signature capture.

You can now complete the following forms: 

  • Medical History
  • Treatment acceptance
  • NHS forms FP17 PR and GP17 PR in England and Scotland only              

* Customers in Wales are unable to sign the PRW form electronically.

 

Online Backup and Recovery

Greater Safety and Security with Minimal Effort

Don’t risk your practice and patient data with error-prone manual backup systems. With the monitored online backup and recovery service, you can be sure that your vital practice management data is kept safe and secure—effortlessly and automatically. This comprehensive managed service uses your existing broadband internet connection to upload encrypted data to a highly secure offsite data centre. Backup occurs automatically and is continuously monitored to prevent problems.

Partner Programme

Only the best third-party vendors

Our aim at Carestream Dental is to provide the best practice management software for your practice.  To achieve that, we partner with the best third-party vendors in their field, to integrate their thinking with ours and offer you an environment that is robust, secure and easy to integrate.

To find out more, visit their website by clicking the button below to contact them for further information.

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Text Messaging

Simple, effective communications for your patients

Utilise integrated text messaging for effective and instant patient communication.  Text messages are nearly always read instantly, bringing vital information about your patients next appointment to them at the right time.  Our optional unique reply feature streamlines communication between patient and practice.

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Corporate Headquarters

Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
800.944.6365

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