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CS Advantage

Maximize your investment with our premium service program that provides a full array of service, support and warranty options for your purchase. 
Enroll at the same time you purchase your Carestream Dental product to ensure the best performance, starting on the very first day.
 

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Service Offerings

CS Advantage gives you access to exclusive benefits and fast-track support for your equipment. With a global service organization, keeping your product at top form is our priority.

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CS Protect
Available on all new imaging equipment purchases, CS Protect extends the warranty of your equipment for up to 10 years* and protects your investment from day one. 
  • Provides coverage beyond the standard manufacturer’s warranty
  • Covers repairs such as malfunction and equipment failure
  • Fast repair/replacement times with no hidden fees
*Warranty terms vary based on region and equipment
 
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CS Support
Carestream Dental’s experienced support personnel are available from initial installation to preventative maintenance or technical support. Results-oriented training helps you master your imaging systems and software. Benefits* include:
  • Professional installation and annual preventative maintenance
  • Technical help available via live telephone support and/or email
  • Remote diagnostic and support capabilities to detect and resolve technical problems immediately
  • Expert training from Carestream Dental for a more personalized experience
  • 24/7 access to online training modules via Carestream Dental Institute

*Direct markets only  

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How It Works
The best time to enroll in CS Advantage is at the point of sale when purchasing your equipment and/or your software. The advantages are compelling:
  • Receive comprehensive support, training and software updates right from the start
  • Loaner unit replacement (intraoral products) by 10:00 am next day to keep your practice running.
  • Experience peace of mind, knowing your purchase is covered for an extended period of time
  • Avoid missing the opportunity to extend the warranty after the initial warranty expires
  • Enjoy special bundle and offers on your equipment*
*Equipment pricing and offers vary by region
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What CS Advantage Includes:
Imaging equipment purchases
  • CS Protect: Extend the terms of your warranty and increase the length of coverage
  • CS Support: Training and support for continuing education to ensure you get the most out of your purchase
Benefits for and duration of CS Advantage differ depending on region. Fill out the form below if you have any questions about the program’s availability for a particular product.  Already purchased a Carestream Dental product? Contact us to know the conditions to enroll in CS Advantage. 

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