Available now for download CS R4+ v8.1.3 & NHS England fee update

The development team for CS R4+ are dedicated to delivering the required updates to keep your practice operation seamless. An important software update CS R4+ v8.1.3, brings in the new NHS regulatory changes that are compulsory for practices who want to continue to make NHS claims. Here are the key inclusions in this latest upgrade.

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NHS England CCN 43 – Support for triage data capture in FP170 and FP17(O) claims and the introduction of triage only claims.
CS R4+ v8.1.3 introduces new optional triage data capture for FP17 and FP17(O) claims, as well as a new triage only claim type effective from 30th November 2020.

The new ‘Triage’ optional tab will be accessible on claims with the new ‘Triage Only’ plan group option being available on the course creation screens from the given date (triage courses should remain empty when closed to be considered valid by the board for the time being). EDI Search and NHS Activity reports have also been updated to handle the new claim type and Band 6 for any reporting needs.

NHS England, Wales & IoM – Ability to specify automatic extension to NHS contracts for the following year
CS R4+ v8.1.3 provides a new option, “Auto Extend”, which is available when creating a new contract or editing an existing contract. When set on a contract, it will automatically extend for the following 12 months at the end of the active period. Users will still be warned in the 28 days leading up to the periods end to allow for manual extension first.

NHS Scotland eOrtho – Ability to define planned extractions in suitable FP17(O) claims
CS R4+ v8.1.3 provides a change to allow users to indicate any planned tooth extractions as part of prior approval, examination, final payment or discontinuation fee request orthodontic claims without specifying extractions as part of the patient’s course of treatment. This helps indicate extractions that are intended but not being undertaken at the current clinic as part of the claim.

Clinical Chart – New note templates for ACORN routine & urgent assessments
CS R4+ v8.1.3 introduces new default templates for recording either a routine or urgent assessment, which can be altered, assigned to treatment codes or used as required via free text input and are located under the template manager “Clinical Exams” category.

Report Manager – Practice occupancy report option to include DNA appointments in the chair occupancy percentage
CS R4+ v8.1.3 introduces a new option to the practice occupancy report criteria to allow the inclusion of DNA appointments in the practice chair occupancy percentage. It was felt by some users that while the chair would be technically empty, situations where DNA occurs may not allow enough time for the chair to be filled normally so the DNA should still be counted. This will continue to be excluded by default so not to impact existing users of this report, but the option to include DNA will be made available.

Also available is the NHS England fee update which must be installed by 14th December 2020.

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Introducing the NEW online update portal for CS R4+
https://softwaredownload.csdental.com/en-GB

To streamline efficiencies for both ours and your business, we have moved all software updates to an online distribution channel. Instead of your update being delivered by DVD, you will now be able to access an online portal and download your sofware update directly.

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Going forward, email notifications for software updates will be sent instead of letters. For this release we have sent both letters and emails. The communcaition will include your unique customer number – please wait until you have the instructions in writing from us before attempting the download.



The update on the portal is for your practice only and is unique to your login. Access is logged and tracked by our back-end systems for security and the download will expire after 24 hours.

We are pleased to be able to offer this new, streamlined service for our customers and are managing this roll out carefully. It is important that you run updates as soon as possible and we’re confident that this will be a simple, straightforward process for you.

If you have questions, we encourage you to post on The Exchange, our online community – community.carestreamdental.com. This portal is monitored by our technical support team and application specialists who will respond to any queries you may have.

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