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Imaging
Carestream Dental Imaging Equipment and Software
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Practice Management
Carestream Dental Practice Management
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About Us
About Us
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Training & Resources
Training & Resources
CS Advantage
Maximize your investment with CS Advantage—our premium service program that provides a full array of service, support and warranty options for your purchase.
Enroll at the same time you purchase your Carestream Dental product to ensure the best performance, starting on the very first day.
Service Offerings
CS Advantage gives you access to a number of exclusive benefits, starting with the following warranty, service and support options:
CS Protect
Available on all new imaging equipment purchases, CS Protect1 extends the warranty of your equipment and protects your investment from day one.
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Provides coverage beyond the standard manufacturer’s warranty
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Covers repairs such as malfunction and equipment failure
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Fast repair/replacement times with no hidden fees
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Eligibility for special equipment rates2
1Warranty terms vary based on region and equipment
2Offers may vary from region to region
CS Update
Keep up with the latest software updates.
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Download updates directly from your computer
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Update to the latest version available for your software when you’re ready
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Access to the latest software release
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Option to renew once coverage expires
CS Support
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Carestream Dental’s experienced support personnel are available to answer your questions and discuss your challenges, while our results-oriented training program helps you master your imaging system.
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Available for both imaging equipment and software
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Unlimited access to an extensive catalogue of online training modules via Carestream Dental Institute
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Receive initial training from Carestream Dental’s training team for a more personalized experience*
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Multilingual course offerings (English, French, Italian, German and Spanish)
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24/7 access to a number of training and support options
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Self-paced training options available for new employee
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Technical help available via live telephone support, schedule a call, call back and/or email*
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Remote support capabilities allow support team to detect and resolve technical problems immediately
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Professional installation services available
*Direct markets only
How It Works
The best time to enroll in CS Advantage is at the point of sale when purchasing your equipment and/or your software. The advantages are compelling:
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Receive comprehensive support, training and software updates right from the start
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Experience peace of mind, knowing your purchase is covered for an extended period of time
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Avoid missing the opportunity to extend the warranty after the initial warranty expires
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Enjoy special bundle and offers on your equipment*
*Equipment pricing and offers vary by region
What CS Advantage Includes
Imaging equipment purchases
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CS Protect: extend the terms of the standard warranty that comes with your system and increase the length of the coverage that best suits your needs
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CS Update: Immediate access to the latest updates available for your software
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CS Support: covering training and support service for continuing education and ongoing support for the best possible equipment and software experience and to get the most out of your purchase
Already purchased a Carestream Dental product? Contact us to know the conditions to be enrolled in CS Advantage.
Software purchases
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CS Update: Download the latest updates available for your software whenever you’re ready
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CS Support: Get unlimited technical support and access the latest training modules available for your software
To discover all the benefits of CS Advantage, enroll today. The premium service and support program is currently available only in select regions. Contact your local representative if you have any questions about the program’s availability for a particular product.