CS Advantage

Maximize your investment with CS Advantage—our premium service program that provides a full array of service, support and warranty options for your purchase.

Enroll at the same time you purchase your Carestream Dental product to ensure the best performance, starting on the very first day.

Resource Library

CS Protect
CS Update
CS Support
How It Works
What CS Advantage Includes

Service Offerings

CS Advantage gives you access to a number of exclusive benefits, starting with the following warranty, service and support options:

CS Protect

Available on all new imaging equipment purchases, CS Protect¹ extends the warranty of your equipment and protects your investment from day one.

Provides coverage beyond the standard manufacturer’s warranty
Covers repairs such as malfunction and equipment failure
Fast repair/replacement times with no hidden fees
Eligibility for special equipment rates²

¹Warranty terms vary based on region and equipment

²Offers may vary from region to region

CS Update

Keep up with the latest software updates.

Download updates directly from your computer
Update to the latest version available for your software when you’re ready
Access to the latest software release
Option to renew once coverage expires

CS Support

Carestream Dental’s experienced support personnel are available to answer your questions and discuss your challenges, while our results-oriented training program helps you master your imaging system.
Available for both imaging equipment and software
Unlimited access to an extensive catalogue of online training modules via Carestream Dental Institute
Receive initial training from Carestream Dental’s training team for a more personalized experience*
Multilingual course offerings (English, French, Italian, German and Spanish)
24/7 access to a number of training and support options
Self-paced training options available for new employee
Technical help available via live telephone support, schedule a call, call back and/or email*
Remote support capabilities allow support team to detect and resolve technical problems immediately
Professional installation services available

^*Direct markets only

How It Works

The best time to enroll in CS Advantage is at the point of sale when purchasing your equipment and/or your software. The advantages are compelling:

Receive comprehensive support, training and software updates right from the start
Experience peace of mind, knowing your purchase is covered for an extended period of time
Avoid missing the opportunity to extend the warranty after the initial warranty expires
Enjoy special bundle and offers on your equipment*

*Equipment pricing and offers vary by region

What CS Advantage Includes

Imaging equipment purchases

CS Protect: extend the terms of the standard warranty that comes with your system and increase the length of the coverage that best suits your needs
CS Update: Immediate access to the latest updates available for your software
CS Support: covering training and support service for continuing education and ongoing support for the best possible equipment and software experience and to get the most out of your purchase

Already purchased a Carestream Dental product? Contact us to know the conditions to be enrolled in CS Advantage.

Software purchases

CS Update: Download the latest updates available for your software whenever you’re ready
CS Support: Get unlimited technical support and access the latest training modules available for your software

To discover all the benefits of CS Advantage, enroll today. The premium service and support program is currently available only in select regions. Contact your local representative if you have any questions about the program’s availability for a particular product.

Carestream Dental Imaging Equipment and Software

Carestream Dental Practice Management

About Us

About Carestream Dental

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